An International Reputation 30 Years Now
Rowland Brothers International has been providing advice and international repatriation services for over 30 years. Their reputation and expertise are such that they have recently become official advisers to The National Association of Funeral Directors.
Embassies, Consulates, Government Departments and international companies worldwide now rely on the skill and compassion of Rowland Brothers International to help manage the huge logistical exercise of repatriation.
International companies and Insurance companies alike depend on Rowland Brothers International to support their own human resource departments and client servicing anywhere in the world. We are constantly consulted regarding:
- Establishing authoritative communications between the bereaved's funeral directors, relevant Embassies, Consulates and airlines - anywhere in the world.
- Advising on the documentation and coffin requirements for UK authorities
- Preparing and delivering appropriate documentation for accuracy and speed
- Providing translation services for death certificates
- Cost-effective freight booking and billing
Extending the Caring Hand of Service Worldwide
Rowland Brothers International have a far-reaching bereavement service. This provides face-to-face support and advice to bereaved relatives anywhere in the world. When you are alone and distressed in a foreign country, perhaps not even speaking the local language, how comforting it must be to have a friendly face that understands and cares.
Global Partnerships
Repatriation is more than an administrative exercise and, particularly in multi-cultural societies around the world, often requires repatriation out of the UK as well as into the country. Rowland Brothers International have an established global network of over 500 funeral directors who each have an excellent reputation in providing high quality, professional services to their own local communities.
Overseas services include:
- Embalming services
- Advice and supply of coffins conforming to international shipping - zinc-lined, French and Italian coffins and airtrays
- Urns suitable for international travel, including zinc-lined and traditional wooden urns
Balancing Care, Service and Exceptional Cost Management
Rowland Brothers International prides itself on a particularly high reputation when acting for and with insurance and assistance companies. Thousands of pounds can be saved simply by getting it right, but, in the world of international repatriation - there's clearly nothing simple about it. Hence why we have developed:
- Strong ties and special relations with professional agents around the world
- Long standing partnerships with major schedule and charter airlines
- Expert advice given to a number of Airlines has secured fixed and competitive rates for the shipment of human remains
- Accurate documentation, qualified preparation of the cadaver, appropriate storage and transportation preparation, competitive rates - all save time and money
30 Years On:
Tony Rowland, Director at Rowland Brothers International, said; "Our international repatriation division started in 1971 when we exhumed a French countess in England for repatriation to France. Ours was the first hearse on a hovercraft. Since then, every one of the 30 years of additional experience has contributed to improving our international service."
"It wasn't that long ago that the embalming services in The Gambia were practically non-existent, so I took it on myself to train one of the Doctors in a hospital in Banjul, and the problem was solved.
"We are on call 24 hours a day and 7 days a week to respond quickly to help fellow funeral directors care for their clients. But it's more than speed, quality and sympathetic care. we're all in business and our cost containment skills, efficiency and speed can often save funeral directors hundred of pounds".
Other Information
Rowland Brothers International (RBI) operate internationally on behalf of UK Funeral Directors, Insurance, Assistance companies, International companies, the Foreign Office, The United Nations and many Embassies, High Commissions & Consulates in London and around the World.
- RBI provide the only approved telephone advice line service for The National Association of Funeral Directors
- We handle all the documentation, translation, itemised billing and quotation, bereavement counselling, cadaver preparation, containment advise and management, freight forwarding and family ticketing that ensures a smooth repatriation and funeral service.
- Collection and delivery service throughout the UK, 24 hours, 7 days a week
- Comprehensive repatriation services to and from the UK for all religious denominations
- RBI are members of many international associations including: The International Order of the Golden Rule, The Canadian Independents Association, FIAT/IFTA, NAFD, SAIF and so on.
For Further Information
For more information on Rowland Brothers International, International Repatriation, Worldwide death procedures, documentation and international bereavement care - please contact:
Mrs Melanie Walkling, Manager, International Operations
Rowland Brothers International, 299-305 Whitehorse Road,
West Croydon,
Surrey CRO 2HR
Tel: (44) 020 8684 2324
Fax: (44) 020 8684 8000
Email: info@rowlandbrothersinternational.co.uk